FAQ

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Repair & Installation

Freqently Asked Questions

Which Cape Town suburbs do you cover?

Every metro postcode from Bloubergstrand to Muizenberg. If you’re inside the City limits, we’ll come; outer-Winelands on request.

Do you charge a call-out fee?

Yes—once, up-front, and it’s waived if you approve the repair on the spot. No second call-out for follow-up work.

What trades do you cover?

Plumbing, basic electrical, roof & gutter fixes, drain clearing, deep cleaning, and security hardware installs.

How do I pay?

Secure PayFast link (card, EFT, SnapScan) right from your phone—no cash needed.

Do you supply materials, or must I buy them?

Our vans carry common fittings; bigger parts (e.g., geysers, locks) are sourced locally and added at retail cost—no mark-up surprises.

Freqently Asked Questions

How do I know the price before you start?

The app/WhatsApp flow lists a fixed call-out plus a clear menu of rates; you approve the quote before anything happens.

Do you clean up after the job?

Yes—every tech carries drop sheets, refuse bags, and basic cleaning gear so your space looks better than we found it.

Can landlords book you for their tenants?

Definitely—just add tenant contact details in the booking form; invoices can go to you or the rental agency.

What if I need multiple tasks done at once?

Use the “Bundle” option—one tech knocks out a list of small fixes at an hourly rate that saves you ~20 %.

How do I leave feedback?

Right in the completion SMS or email—tap the star rating, add comments, and it posts to our public reviews in seconds.

Taking the Hassle Out of Installation Services. Trust Our Professional Services.